Privacy Policy

Effective date: 1 July 2026

Website: Little Lantern Family Club  

Website URL: www.llfc.quest

This Privacy Policy explains how Little Lantern Family Club collects, uses, stores and protects personal information when people use our website, contact us, download resources, submit a Light Report, apply to be considered as a Light Ambassador, receive a digital certificate, sign up for updates, or interact with our educational resources.

Little Lantern Family Club creates children’s educational, creative and wellbeing resources, including stories, songs, games, journals, kindness activities and teacher / coach / facilitator materials.

Because some of our website content may be used by children, parents, carers, teachers, schools, libraries, youth workers and community groups, we aim to handle personal information carefully, transparently and with children’s best interests in mind.

This policy is intended to reflect UK data-protection principles, including UK GDPR, the Data Protection Act 2018, ICO guidance on children’s information, the Children’s Code / Age Appropriate Design Code, and PECR rules on cookies and electronic marketing.

This policy should be reviewed by a solicitor or data-protection professional before publication.

1. Plain-English Summary

We collect as little personal information as we can.

We use personal information only for clear purposes, such as:

- replying to messages;

- reviewing Light Ambassador / Light Report submissions;

- preparing approved digital certificates;

- managing safe Hall of Light mentions;

- sending updates where a parent, carer or adult has clearly signed up;

- improving website safety and performance;

- protecting children and responding to safeguarding concerns.

We do not sell children’s personal information.

We do not use children’s information for targeted advertising.

We do not ask children to send full names, school names, home addresses, phone numbers, private family details, photographs, screenshots or details of other children.

Light Reports should be submitted by a parent or carer, or by a child with parent/carer support.

Public mentions on the Little Lantern Hall of Light use only first name, nickname or initials, and age or general area only if parent/carer permission has been given.

A parent or carer may ask us to correct or remove a Hall of Light mention.

2. Privacy Explained for Children

This section is for children and young people.

Little Lantern Family Club wants your privacy to be protected.

Privacy means some information belongs to you and should not be shared with everyone.

Please do not send us:

- your full name;

- your home address;

- your school address;

- your phone number;

- private family information;

- photographs of you or other children;

- screenshots;

- names or private details about other children.

If you want to send a Light Report, ask a parent, carer or trusted adult to help you.

If you become a Light Ambassador, you do not need to be famous, popular or active on social media.

You should not contact strangers, schools, companies, influencers or online accounts alone.

You do not need to chase likes, followers, comments, shares or views.

If sharing Little Lantern ever feels uncomfortable, confusing, pressurising or unsafe, stop and speak to a parent, carer or trusted adult.

3. Who We Are

Little Lantern Family Club is operated by:[Legal owner / data controller name]

Address: London, UK

Website: www.llfc.quest

For data-protection purposes, the data controller is: [Legal owner / data controller name]

This means we decide why and how personal information is used.

4. Contact Details for Privacy Questions

For privacy questions, correction requests, deletion requests or Hall of Light removal requests, please contact:

Privacy contact email: [Privacy contact email]

Postal address: [Business or organisation address]

Please include “Privacy Request” in the subject line where possible.

5. What Personal Information We Collect

Depending on how you use the website, we may collect:

- name;

- nickname or initials;

- parent/carer name;

- parent/carer email address;

- adult user email address;

- school, library, club or organisation name, where provided by an adult;

- job title or role, such as teacher, coach, librarian or youth worker;

- general location, such as country or region;

- messages sent through contact forms or email;

- Light Report information;

- certificate request information;

- newsletter sign-up information;

- technical website information, such as IP address, browser type, device type and cookie preferences;

- website usage information, if analytics are used.

We only collect information that is needed for a clear purpose.

6. Children’s Information We May Collect

We try to keep children’s information to a minimum.

For Light Ambassador / Light Report purposes, we may collect:

- child first name, nickname or initials;

- child age or age range;

- country or general area, if provided;

- what was shared;

- where it was shared, described generally;

- when it was shared;

- how it was shared;

- who helped the child share it safely;

- parent/carer consent;

- whether the child may be considered for the Little Lantern Hall of Light;

- whether the child may receive a digital Ambassador of Light Certificate.

We do not need children’s full names, school addresses, home addresses, phone numbers, private family details, photographs, screenshots or details of other children.

7. Information We Ask Children Not to Send

Children and families should not send:

- full child names;

- home addresses;

- school addresses;

- phone numbers;

- private family details;

- medical information;

- photographs;

- screenshots;

- copies of private messages;

- names or details of other children;

- safeguarding disclosures through website forms;

- anything that could identify another child without permission.

If private or unnecessary information is submitted, we may delete it, shorten it, edit it, decline the submission or ask for a safer version.

8. Light Ambassador and Light Report Information

Little Lantern Light Ambassadors help share Little Lantern Family Club safely and kindly.

A Light Report tells us where, when and how a child helped share the project.

Light Reports should be submitted by a parent/carer, or by a child together with parent/carer support.

A Light Report may include:

- child first name, nickname or initials;

- child age or age range;

- parent/carer name;

- parent/carer email;

- country or general area;

- where Little Lantern was shared;

- when it was shared;

- how it was shared;

- what was shared;

- who helped the child share safely;

- whether the child would like to be considered for the Little Lantern Hall of Light;

- whether the child would like a digital Ambassador of Light Certificate if approved.

Submitting a Light Report does not automatically guarantee a Hall of Light mention or a digital certificate.

Little Lantern may edit, shorten, decline, delay or remove a submission if it is unclear, unsafe, incomplete, private, unsuitable or missing parent/carer permission.

---

# 9. Little Lantern Hall of Light Mentions and Digital Certificates

The Little Lantern Hall of Light celebrates approved Light Ambassador submissions.

Public Hall of Light mentions may use only:

- first name;

- nickname;

- initials;

- age or age range, if approved;

- general area or country, if approved.

We will not publish:

- full names;

- home addresses;

- school addresses;

- phone numbers;

- email addresses;

- private family details;

- photos of children;

- screenshots showing other people;

- names or details of other children.

We will not publish the name of a school, club, library or organisation unless suitable permission has been given by the parent/carer and, where appropriate, the organisation itself.

Digital Ambassador of Light Certificates may include:

- first name, nickname or initials;

- role title;

- date;

- general certificate wording.

A parent or carer may ask for a Hall of Light mention to be corrected or removed.

---

# 10. Parent/Carer Consent

We require parent/carer permission for Light Reports, Hall of Light mentions and digital Ambassador of Light Certificates.

Parents/carers may be asked to confirm that:

- they are the child’s parent or carer;

- they give permission for the Light Report to be reviewed;

- they give permission for the child to receive a digital certificate if approved;

- they give permission for a Hall of Light mention using first name, nickname or initials only;

- no private information, school address, home address, phone number, photos, screenshots or details of other children have been submitted;

- the child did not contact strangers, schools, libraries, organisations, companies, influencers or online accounts alone;

- Little Lantern may contact the parent/carer about the submission;

- the parent/carer understands that submission does not guarantee a public mention or certificate;

- the parent/carer understands that Little Lantern may edit, shorten or remove details before publication;

- the parent/carer may ask for a Hall of Light mention to be corrected or removed.

---

# 11. Teacher, School and Organisation Enquiries

Teachers, schools, coaches, librarians, youth workers, community groups and organisations may contact us about Little Lantern resources.

We may collect:

- name;

- work email address;

- organisation name;

- role or job title;

- message content;

- resource interests;

- any follow-up correspondence.

We use this information to respond to enquiries, share relevant resources, discuss educational use and manage professional communication.

Adults should not send children’s personal information unless it is necessary and appropriate.

---

# 12. Newsletter, Updates and Mailing List

If we offer a newsletter or update service, we may collect:

- adult name;

- adult email address;

- organisation, if provided;

- resource interests, if provided;

- consent preferences.

Parent/carer email addresses provided for Light Reports are not automatically added to a mailing list.

We will only send marketing emails or updates where separate consent has been given or where another lawful basis clearly applies.

You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us at:

[Privacy contact email]

Children should not sign up for newsletters without parent/carer permission.

---

# 13. Contact Forms and Emails

If you contact us through a form or by email, we use your information to read, process and reply to your message.

Please do not use contact forms to send:

- urgent safeguarding concerns;

- emergency information;

- detailed child welfare disclosures;

- private family or medical details;

- personal information about other children.

If we receive information suggesting that a child may be at risk of harm, we may need to take appropriate safeguarding action.

---

# 14. Downloads and Website Use

Users may download Little Lantern resources such as PDFs, worksheets, cards, journals, guides, certificates, songs or educational materials.

Depending on the website tools used, we may collect limited technical information about downloads, such as:

- page visited;

- resource downloaded;

- date and time;

- browser or device type;

- approximate region;

- cookie or analytics data, if enabled and consented where required.

We use this information to understand which resources are useful, improve the website and maintain security.

---

# 15. Cookies and Similar Technologies

Cookies are small files or technologies that may be stored on your device when you visit a website.

We may use cookies or similar technologies for:

- essential website functions;

- security;

- remembering cookie choices;

- website performance;

- analytics;

- embedded media;

- forms;

- downloads.

Some cookies are strictly necessary for the website to work. These may not require consent.

Non-essential cookies, such as analytics, advertising, tracking or certain third-party cookies, should only be used after a clear positive consent action.

We will aim to provide clear information about:

- what cookies are used;

- who sets them;

- what they do;

- how long they last;

- whether they are essential or optional;

- how users can accept, reject or change their choices.

Cookie banner provider:

[Cookie banner provider]

Cookie details:

[Insert cookie table or link to cookie policy]

---

# 16. Analytics and Website Performance Tools

We may use analytics or performance tools to understand how people use the website and improve our resources.

Analytics provider:

[Analytics provider]

Analytics tools may collect:

- pages visited;

- approximate location;

- device type;

- browser type;

- time spent on pages;

- download activity;

- referral source.

Where analytics are not strictly necessary, we will seek consent where required.

We do not use analytics to target children with advertising.

We do not use children’s Light Report information for analytics profiling.

---

# 17. Embedded Content and External Links

Our website may include embedded content or links to third-party platforms, such as:

- YouTube;

- music platforms;

- Canva;

- downloadable resources;

- social media pages;

- school or community resources;

- payment or donation platforms, if used.

Embedded content may behave as if you visited the third-party website directly. These third parties may collect data, use cookies or track interactions according to their own privacy policies.

We are not responsible for the privacy practices of external websites.

Users should read the privacy policies of third-party platforms before using them.

Third-party tools currently used or planned:

[Whether Google Analytics / YouTube / Canva / Mailchimp / Stripe / PayPal / Google Forms / Typeform / Wix / Squarespace / WordPress / Shopify or other tools are used]

---

# 18. Social Media Links and Third-Party Platforms

Little Lantern Family Club may link to social media or third-party platforms.

Children do not need social media accounts to become Light Ambassadors.

Children should not contact Little Lantern through social media without parent/carer support.

Children should not chase likes, followers, comments, shares or views.

If you interact with us through a social media platform, that platform may process your information under its own privacy policy.

---

# 19. Why We Use Personal Information

We may use personal information to:

- operate the website;

- respond to enquiries;

- provide downloadable resources;

- review Light Reports;

- manage Light Ambassador submissions;

- prepare approved digital certificates;

- publish safe Hall of Light mentions with consent;

- send newsletters or updates where consent has been given;

- manage school, teacher, library or organisation enquiries;

- improve resources and website performance;

- maintain website security;

- comply with legal obligations;

- protect children and respond to safeguarding concerns.

---

# 20. Lawful Bases Under UK GDPR

We will only use personal information where we have a lawful basis.

Depending on the purpose, we may rely on:

## Consent

For example:

- parent/carer consent for Hall of Light mentions;

- parent/carer consent for digital certificates;

- newsletter sign-up;

- optional non-essential cookies.

Consent can usually be withdrawn.

## Legitimate Interests

For example:

- responding to adult enquiries;

- managing website security;

- improving resources;

- reviewing professional messages from teachers, schools or organisations.

We will consider children’s rights, privacy and best interests before relying on legitimate interests.

## Legal Obligation

For example:

- keeping records where required by law;

- responding to lawful requests;

- complying with data-protection duties.

## Vital Interests

In rare cases, we may use or share information if necessary to protect someone’s life or safety.

## Public Task

This is unlikely to apply unless Little Lantern works with or on behalf of a public authority. If this changes, this policy should be updated.

---

# 21. Special Category Data and Sensitive Information

Special category data includes information such as health, disability, ethnicity, religion, sexual orientation, biometric data and some other sensitive information.

Little Lantern does not ask children to provide special category data through website forms.

Children should not submit private family, medical, safeguarding or identity details through Light Reports.

If sensitive information is sent to us by mistake, we may delete it, redact it, decline the submission or ask for a safer version.

If information suggests that a child may be at risk of harm, we may need to take safeguarding action.

---

# 22. Safeguarding and Safety Concerns

Little Lantern Family Club is an educational and creative resource project. It is not an emergency service.

If a child is in immediate danger, contact emergency services.

If a child or adult sends information suggesting that a child may be at risk of harm, abuse, bullying, exploitation, unsafe online contact, discrimination, serious distress or another safeguarding concern, we may use or share relevant information where necessary to help protect the child or seek appropriate advice.

This may include contacting:

- a parent or carer, where appropriate;

- a school or organisation safeguarding lead, where appropriate;

- local safeguarding services, where appropriate;

- emergency services, where necessary;

- another appropriate authority or professional body.

We will try to use only the information necessary for safeguarding purposes.

We cannot promise confidentiality where a child may be unsafe.

---

# 23. Who We Share Information With

We may share personal information with:

- website hosting providers;

- email providers;

- form providers;

- analytics providers, if used;

- newsletter providers, if used;

- certificate creation or design tools, if used;

- payment providers, if used;

- professional advisers, such as solicitors or accountants;

- safeguarding bodies or authorities, where necessary;

- regulators or public authorities, where required by law.

We do not sell children’s information.

We do not share children’s Light Report information for targeted advertising.

---

# 24. Service Providers and Third-Party Processors

We may use trusted service providers to help run the website and services.

These may include:

Website hosting provider:

[Website hosting provider]

Email provider:

[Email provider]

Form provider:

[Form provider]

Analytics provider:

[Analytics provider]

Cookie banner provider:

[Cookie banner provider]

Newsletter provider:

[Newsletter provider]

Payment provider, if any:

[Payment provider, if any]

Download platform, if any:

[Download platform, if any]

Other tools:

[Insert details]

Where required, we will aim to use appropriate agreements or safeguards with service providers that process personal information on our behalf.

---

# 25. International Data Transfers

Some service providers may process information outside the United Kingdom.

Whether data is transferred outside the UK:

[Whether data is transferred outside the UK]

If personal information is transferred outside the UK, we will aim to use appropriate safeguards, such as UK-approved transfer mechanisms or other lawful arrangements.

This section must be checked against the actual tools used by the website.

---

# 26. How Long We Keep Information

We keep personal information only for as long as needed.

Suggested retention periods to confirm:

- Contact form enquiries: [Insert retention period]

- Teacher / school / organisation enquiries: [Insert retention period]

- Light Reports not approved: [Insert retention period]

- Approved Light Reports: [Insert retention period]

- Digital certificate records: [Insert retention period]

- Hall of Light mentions: until removed, replaced or no longer needed, subject to parent/carer removal requests

- Newsletter records: until unsubscribe or account deletion request, subject to any legal requirements

- Cookie consent records: [Insert retention period]

- Website analytics data: [Insert retention period]

- Safeguarding-related records: [Insert retention period and safeguarding/legal basis]

We keep Light Report information only for as long as needed to review the submission, prepare any approved certificate, manage the Hall of Light mention and respond to parent/carer requests.

A parent or carer may ask us to correct or remove a Hall of Light mention.

---

# 27. How We Protect Information

We aim to protect personal information by using appropriate practical and technical measures.

These may include:

- limiting access to personal information;

- using secure accounts and passwords;

- using trusted service providers;

- avoiding unnecessary child data collection;

- deleting or redacting private information where appropriate;

- reviewing Light Reports before publication;

- not publishing full names or private details;

- keeping children’s privacy high by default.

No website or email system can be guaranteed completely secure. Please do not send highly sensitive information through website forms or ordinary email.

---

# 28. Children’s Privacy by Default

Little Lantern aims to protect children’s privacy by default.

This means:

- collecting as little child information as possible;

- not asking for full names where initials or nicknames are enough;

- not publishing private personal information;

- not requiring photographs;

- not requiring social media use;

- not encouraging children to chase online popularity;

- reviewing Light Reports before publication;

- allowing parent/carer correction or removal requests;

- avoiding targeted advertising to children;

- avoiding unnecessary profiling of children.

---

# 29. No Targeted Advertising to Children

Little Lantern does not use children’s Light Report information for targeted advertising.

Little Lantern does not ask children to create social media content for targeted promotion.

Children do not need social media accounts to become Light Ambassadors.

Children should not be encouraged to chase likes, followers, comments, shares or views.

If advertising or analytics tools are used in future, they must be assessed carefully for child privacy and cookie compliance before activation.

---

# 30. No Selling Children’s Personal Information

We do not sell children’s personal information.

We do not sell Light Report information.

We do not sell Hall of Light submission information.

---

# 31. Automated Decision-Making and Profiling

Little Lantern does not use children’s Light Report information for automated decision-making or profiling.

Light Reports are reviewed before publication.

If automated tools are used in future, this policy must be updated and any child-related risks must be assessed.

---

# 32. Children’s and Adults’ Data Rights

Under UK data-protection law, individuals may have rights including:

- the right to be informed;

- the right of access;

- the right to correction;

- the right to erasure;

- the right to restrict processing;

- the right to object;

- the right to data portability, where applicable;

- rights relating to automated decision-making and profiling, where applicable.

Children have data-protection rights too. Depending on the child’s age, understanding and the nature of the request, a child may exercise their own rights, or a parent/carer may help them.

To make a privacy request, contact:

[Privacy contact email]

We may need to verify the identity and authority of the person making the request before acting on it.

---

# 33. How Parents/Carers Can Request Correction or Removal

A parent or carer may ask us to:

- correct a child’s Hall of Light mention;

- remove a child’s Hall of Light mention;

- correct parent/carer contact information;

- delete unnecessary Light Report information;

- withdraw consent where applicable.

Please email:

[Privacy contact email]

Subject line:

Privacy Request — Hall of Light

Please include enough information for us to identify the relevant mention, but do not send unnecessary private details.

---

# 34. How to Complain to Us

If you are worried about how we use personal information, please contact us first so we can try to resolve the issue.

Privacy contact email:

[Privacy contact email]

Postal address:

[Business or organisation address]

We will aim to respond as soon as reasonably possible.

---

# 35. Right to Complain to the ICO

You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator.

Information Commissioner’s Office  

Website: www.ico.org.uk  

Telephone: 0303 123 1113

You may wish to contact us first so we can try to help, but you are not required to do so.

---

# 36. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the effective date at the top of the page.

If we make significant changes affecting children’s information, Light Reports, Hall of Light mentions or certificates, we will aim to explain the changes clearly.

---

# 37. Short Privacy Notice for the Light Report Form

## Light Report Privacy Notice

Please complete this form with a parent or carer.

We use Light Report information only to review ambassador submissions, prepare approved digital certificates, and decide whether a safe public mention can be added to the Little Lantern Hall of Light.

Please do not include:

- full names;

- school names;

- home addresses;

- phone numbers;

- private family details;

- photos;

- screenshots;

- names or details of other children.

For public Hall of Light mentions, we may use only first name, nickname or initials, and age or general area only if approved.

Submitting a Light Report does not automatically guarantee a public mention or certificate.

Little Lantern may edit, shorten, decline, delay or remove a submission if it is unclear, unsafe, incomplete, private, unsuitable or missing parent/carer permission.

Parent/carer email addresses are used only to review the Light Report, contact the parent/carer about the submission, and send an approved digital certificate, unless separate mailing-list consent is given.

A parent or carer may ask us to correct or remove a Hall of Light mention.

Privacy contact:

[Privacy contact email]

---

# 38. Child-Friendly Privacy Notice for Ages 7–14

## Your Privacy and Little Lantern

Privacy means some information belongs to you.

Please do not send us:

- your full name;

- your address;

- your school address;

- your phone number;

- private family information;

- photos;

- screenshots;

- names or private details about other children.

If you want to send a Light Report, ask a parent or carer to help.

If your Light Report is approved, we may mention you on the Little Lantern Hall of Light using only your first name, nickname or initials.

You do not have to be on social media.

You do not have to contact strangers.

You do not have to collect likes, followers, comments, shares or views.

You can ask a parent or carer to contact us if you want your mention changed or removed.

If sharing Little Lantern ever feels uncomfortable, confusing, pressurising or unsafe, stop and speak to a parent, carer or trusted adult.

---

# 39. Website Footer Short Privacy Summary

Little Lantern Family Club protects children’s privacy by default. We collect only the information needed to run the website, respond to messages, review Light Reports, prepare approved certificates and manage safe Hall of Light mentions. We do not sell children’s information, use children’s Light Report information for targeted advertising, or publish private child details. Children should use forms with parent/carer support.

Read our full Privacy Policy: [Insert link]

LOVE MAKES ROOM

Little Lantern Family Club is here to help every child know:

Your family matters.

Your story matters.

You do not have to explain yourself before you are respected.

There is room for you here.